Look, I’m not proud. But when I realized the sweater I was about to buy at Macy’s had gone on sale just the day before, I panicked. I was standing at the register, playing cool while aggressively Googling, “Does Macy’s do price adjustments like my life depended on it?”
The answer? Yes, but there’s a catch or two. And if you don’t know what you’re doing, you could miss your shot at saving some serious cash. Since that slightly dramatic day, I’ve become a bit of a price-adjustment ninja — and now I’m spilling all the tea. Because your wallet deserves a win too.
So, Does Macy’s Do Price Adjustments or Nah?
Short answer: yes, Macy’s does price adjustments — but only under very specific circumstances. They’re not out here handing out discounts just because you got buyer’s remorse or spotted a deal after the fact. But if the price drops within 10 days of your purchase? Cha-ching, you might just get the difference back.
Here’s the fine print:
- The price must drop on the exact same item, same size, same color, you get it.
- You’ve got 10 days from your purchase date (not the delivery date) to request it.
- It only applies to Macy’s own price drops, not competitor sales or coupons you missed.
And yes, you’ll need your receipt or order number, so don’t toss that baby in the trash the moment you unbox your new boots.
Can You Save That Much with a Macy’s Price Adjustment?
Let me tell you — absolutely yes. I once scored $47 back on a coat I already wore because the price dropped online. All I had to do was reach out to Macy’s customer service with my order info and a screenshot of the new price. The refund landed in my account like a shopping fairy had kissed my wallet.
The trick is to keep your eyes on the prize. Macy’s loves a good one-day sale, VIP event, or mid-season clearance. Prices can drop like whoa, especially on seasonal items, handbags, and beauty gift sets. If you’re not watching, you’ll miss it.
So if you’re asking yourself, “Should I bother checking back on prices after I shop?” — the answer is heck yes.
What’s the Best Way to Ask Macy’s for a Price Adjustment?
You’ve got two solid options: online chat or calling customer service. Online chat is my go-to because it’s fast and doesn’t require small talk (sorry to every customer service rep ever). Just tell them, “Hey, I bought XYZ last week, and now it’s on sale. Can I get a price adjustment?”
Have your order number ready and a link or screenshot of the new price. Be nice but firm — you want to sound like someone who knows their rights without sounding like someone who writes Yelp reviews in all caps.
Pro tip? Don’t wait until day 10. I’ve had agents deny adjustments because their systems didn’t “process in time.” Time is money, and that refund is your treat-yourself fund.
Are There Items That Don’t Qualify for a Macy’s Price Adjustment?
Oh, you bet there are. Not all items are eligible for a price adjustment, and Macy’s keeps it mysterious. Some of the no-go zones include:
- Doorbusters and clearance items (deep sigh).
- Anything you bought using a promo code or discount coupon — if that code’s expired, you’re out of luck.
- Products from third-party sellers on Macy’s website (yes, they have those now).
Basically, if it was already heavily discounted, they’re probably not adjusting it. But if it’s a regular item that just dipped in price after you bought it, you might be golden.
How to Make the Most of Does Macy’s Do Price Adjustments Without Losing Your Mind
First, I always keep my receipts and confirmation emails neatly tucked in a folder — digital or paper, whatever floats your closet. Then I check the item’s price every few days post-purchase. Yeah, it’s a little extra, but sometimes that vigilance pays off.
If I see a price drop, I open up the Macy’s Customer Service page and hop onto the live chat. No long emails, no waiting on hold, no drama.
Finally, I treat myself with a refund. That surprise $25 back? Goes toward a fancy candle I don’t need but absolutely want.
This method has saved me hundreds over the years. It’s giving “smart shopper energy,” and honestly, that’s the vibe.
FAQ: Real Talk About Macy’s Price Adjustments
Can I get a price adjustment if I used a coupon or discount code?
Not usually. Macy’s price adjustments typically apply only to regular prices that drop. If you used a coupon or discount during your purchase, and the price later changes, they may say no. But it never hurts to ask. Some agents might offer a compromise or a return-and-rebuy option.
Do in-store purchases qualify for price adjustments too?
Yes! Whether you bought in-store or online, you’re eligible — as long as you have proof of purchase and the 10-day window hasn’t closed. Just bring your receipt to a Macy’s register or call them if you bought online.
What if I missed the 10-day window by one day?
Sadly, Macy’s is pretty strict about the 10-day policy. But here’s a sneaky tip — if the item is still in stock and returnable, you could return and repurchase it at the lower price. Just make sure the math makes sense and you’re not losing out on any other promo.
Can I request multiple adjustments if the price keeps dropping?
Technically, no. It’s a one-time adjustment per item. But if you return and repurchase? Well, you didn’t hear that from me.
Final Scoop Before You Jump In
Here’s my hot take: shopping isn’t just about buying stuff, it’s about buying smart. Once you understand how Macy’s does price adjustments actually works, you start to play the game differently.
You wait out those sales, stalk your cart items like a hawk, and speak up when the price drops. Don’t be shy — Macy’s literally has the policy for a reason. You might not win every time, but when you do? Oh honey, it feels so good.
Final tip? Set a calendar alert for 9 days after you buy anything from Macy’s. Just a lil reminder to check if that blouse went on sale. Worst case? Nothing changes. Best case? You just scored a price drop and earned yourself bragging rights.
